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ORDERING A
VIRTUAL TOUR
What
is your service area?
How do
I order a virtual tour from
Open Air Marketing?
Do I
need to have my own website?
I
acquired a listing with a Virtual Tour. Can I use this
old tour, or do I order a new
one?
What
features are included in a Virtual Tour?
Will
my Virtual Tour be on
REALTOR.com®?
Does
my Virtual Tour expire?
How do
I renew my Virtual Tour if it
expires?
PHOTOGRAPHING
MY VIRTUAL TOUR
Do I
need to be present for the Virtual
Tour?
How
long does a Virtual Tour photo shoot
take?
How
should I prepare the property for the photo
shoot?
Do I
need to be concerned with any security
issues?
What
is needed to cancel an appointment, and are there any
fees associated with this?
What
if one of us is running late or misses the
appointment?
VIEWING MY
VIRTUAL TOUR
How
long before my Virtual Tour is
online?
Do I
need special software to view my Virtual
Tours?
Can I
post my Virtual Tour on my or my company's
website?
VIRTUAL
TOUR TECHNOLOGY
What
Is a 360ºx360º High
Definition Virtual Tour & how does it differ from a slide show?
Who is RealBiz360?
After I post a tour can I
change information such as the property description
& price?
Do I need to download special
software to view a virtual
tour?
What is your service
area?
Open Air Marketing
services the following areas of South
Carolina; Columbia, West Columbia, Lexington, Chapin,
Blythewood, Mt. Pleasant,
Charleston, and some surrounding areas. In
the future, we will expand throughout the
entire state of South
Carolina. [back]
How
do I order a Virtual Tour from
Open Air Marketing?
Simply
use our
Online Order Form, e-mail
info@openairmarketing.com, or call us at
803-381-3444. We’ll work with you to
set up an appointment for the photography, which usually
takes 2-3 days. [back]
Do I need to have
my own website?
No—Open
Air Marketing
will take care of anything, including hosting it on our
own site or even linking your tour to Realtor.com or a
different website. [back]
I
acquired a listing with a Virtual Tour.
Can I use this old tour or do I order a new
one?
No,
old tours cannot be used because each tour must be
ordered with each new MLS number.
[back]
What
features are included in a Virtual
Tour?
Please visit our
Pricing & Services page for
details.
Will my
Virtual Tour be on REALTOR.com®?
All Virtual
Tours fro properties with current MLS numbers
can be
integrated automatically with REALTOR.com®
for a $25 fee. You may
choose to have Virtual Tour distributed to a number of
other websites as well. [back]
Does my Virtual Tour
expire?
We
will maintain your Virtual Tour for 1 year. If the
property is sold before this, we ask that you let us
know as soon as possible so we can remove it then. [back]
How do
I renew my Virtual Tour if it expires?
If
a property listing is renewed with the same agent with
the same MLS number, your Virtual Tour will remain
online at no additional cost. If a property is re-listed
with a new agent, a new Virtual Tour will be
required. [back]
Do I
need to be present for the Virtual
Tour?
Our photographer is a licensed SC real estate
agent, so you do not have to be present for the tours.
You may want to be present, however, in
case we have any questions we’ll need you to address,
though being available by phone during the tour will
suffice. Upon ordering a tour,
we will send a form for you to fill out with specific
instructions on which areas to photograph. [back]
How
long does a Virtual Tour photo shoot
take?
It
takes about 40 minutes to an hour
depending on the size of the
property and how many rooms you want to represent. Some
listings may take longer, however.
[back]
How
should I prepare the property for the photo
shoot?
Prepare
the property as you would for any showing—just be sure
you have everything finished before we arrive.
[back]
Do
I need to be concerned with any security
issues?
You will need to call or e-mail us before the scheduled
shoot to discuss any items of value you do not want in
the tour and what steps you will need to take.
[back]
What
is needed to cancel an appointment, and are there any fees associated
with this?
A
$25 cancellation fee will apply for any appointment
cancelled within 24 hours of the photo shoot.
[back]
What
if one of us is running late or misses the
appointment?
We
will notify you if we are running late, but we ask that
you wait at the property for 15 minutes. If you are
running late, we will also wait 15 minutes, after which
a $25 cancellation fee will be charged. [back]
How long
before my Virtual Tour is online?
Open Air Marketing
will post your tour within 48 hours to whichever
destination you choose. [back]
Do
I need special software to view my Virtual
Tours?
No special software is needed—we offer a complete
package. [back]
Can
I post my Virtual Tour on my or my company’s
website?
Open Air Marketing
can post your Virtual Tour anywhere you are given
permission. [back]
What is a
360ºx360º,
High Definition Virtual
Tour, and how does it differ from a slideshow?
An HD Virtual Tour creates the highest
quality image you’ll find on the market—one that is a
complete floor to ceiling view of your location, rather
than a flattened panoramic image or
slideshow with limited
interactivity. It allows you to feel as if your are at a
central point at that location looking around as you
normally would.
Open Air Marketing uses a patented form of digital photography
that produces fully interactive virtual tours. We use a
special digital camera to take photographs that are
"stitched" together using software that creates a 360º
view of your property. For each
image, you may zoom in on objects,
enabling you to 'tour' a location as if you were
actually there. All tours can be viewed and saved
electronically.
For real estate agents, the product speaks
for itself. Prospective buyers can view a property in
its entirety without the hassle of making an appointment
and traveling to the location, and more and more buyers
rely on Internet images before they seek more
information on a property. And the image acts as
a tireless advertisement for your property: the
picture will be posted 24 hours a day as long as the
property is listed. [back]
Who is RealBiz360?
RealBiz360 is the company that
produces the Virtual Tour interface.
[back]
After I post a tour can I change information
such as the property description &
price?
You may change the information up to two times before
charges apply.
[back]
Do I need
to download special software to
view a Virtual
Tour?
No. To look around a virtual image, simply hover your
mouse over the picture, and click and drag to change
direction. You can also zoom in or out and click on
links that guide you to the next image.
[back]
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